Service Plans

As-Needed Service

    Rate: $85

    First-available appointment

    Recommended for: firms with technically-oriented staff in-house

    Used when: needs exceed the time / ability of in-house staff

    Payment: credit card or check at time of service

Periodic Service

    Rate:$80

    Freq: bi-weekly (avg. 4 hrs / wk)

    Emphasis: trouble-shooting, preventive maintenance

    Includes:

        review questions and problems with key staff

        run diagnostics & repairs as necessary

        Regular review of tech roadmap with management

    Advantages:

        Regular, protected appointments

        Flexibility for rescheduling

    Payment: invoiced when serviced at Net 30

    Requires: signed contract or open credit card account

Prepaid Hours

    Rate: $75

    non-expiring

Managed Service

    Rate: $75

    Freq: weekly (avg. 8 hrs / wk)

    Emphasis: site management partnership

    Includes:

        All aspects of Periodic Service, plus:

        complete technical baseline

        license management, asset tracking

        regular preventive maintenance

        frequent review of workstation issues w/ each user

        network tests & measurements; network mapping

        detailed needs analysis & purchasing recommendations

    Advantages:

        first priority scheduling, regular protected appointments

        guaranteed response time; on-call hours

    Payment: invoiced monthly at net 30

    Requires: signed contract or open credit card account

Staffing

    Includes all aspects of Managed Service

    Staffing: 2 days per week, $70

    Staffing: 3 days per week, $65

    Requires: signed contract or open credit card account

Litigation Support (Intellectual Property)

    Consulting: $100 per hour

    Expert Witness: $150 per hour

   

Conditions and Terms:

All services are provided on an hourly basis, in fifteen-minute increments. One hour minimum on-site.

Rates exclusive of sales tax, fees and/or travel charges (if any are applicable). Standard Terms apply.